Terms & Conditions

TnC: Business Identity Clause

These Terms & Conditions ("Terms") govern your use of the website slocombbros.com and the SMS messaging program operated by Northeast Crab Company LLC DBA Slocomb Bros Seafood ("we," "us," or "our"). By accessing our website or opting into our messaging program, you agree to these Terms.

1. SMS Messaging Program

Northeast Crab Company LLC DBA Slocomb Bros Seafood operates an SMS messaging program designed to ensure optimal customer support and respond to service-related inquiries.

Our messaging program includes the following types of communications:

- Service Updates: Notifications related to your orders, reservations, or service requests

- Appointment Confirmations & Reminders: Confirmation of bookings and upcoming appointment reminders

- Marketing Promotions: Seasonal specials, discounts, and promotional offers (only sent to users who have provided explicit marketing consent)

TnC: Opt-Out & Support Mechanisms

“You can cancel the SMS service at any time. Just text "STOP" to the +1 302-307-9160. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].”

 TnC: Carrier Liability Clause

"Carriers are not liable for delayed or undelivered messages."

TnC: Message Frequency Clause

 “As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive50 to 100. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.”

TnC: Privacy Policy Link

“If you have any questions regarding privacy, please read our privacy policy: https://slocombbros.com/privacy-policy

2. Opt-In & Consent

By providing your mobile phone number and checking the consent checkbox(es) on our website, you agree to receive text messages from Northeast Crab Company LLC DBA Slocomb Bros Seafood. Consent to receive marketing messages is separate from consent to receive transactional messages, and neither is required to access our services.

3. How to Opt Out (STOP)

You can cancel the SMS service at any time. Just text "STOP" to +1 302-766-2808 , +1 302-307-9160. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did originally and we will start sending SMS messages to you again.

4. How to Get Help (HELP)

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance. You can also contact us directly at:

Email: [email protected]

Phone: +1 302-766-2808, +1 302-307-9160

5. Message Frequency & Rates

Message and data rates may apply. Message frequency varies based on your interactions with our service. Carriers are not liable for delayed or undelivered messages.

6. Age Restriction

By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

7. Acceptable Use

You agree not to misuse our website or services. You may not:

- Use the site for any unlawful purpose

- Attempt to gain unauthorized access to any part of the site

- Transmit harmful, offensive, or disruptive content through any communication channel we provide

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of [LEGAL BUSINESS NAME] and is protected by applicable copyright and trademark laws. You may not reproduce or distribute any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, [LEGAL BUSINESS NAME] shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

10.Privacy Policy

Your use of the messaging program and our website is also governed by our Privacy Policy. View it here: [LINK TO PRIVACY POLICY PAGE]

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a new effective date. Continued use of our website or messaging program after changes are posted constitutes your acceptance of the updated Terms.

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12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Northeast Crab Company LLC DBA Slocomb Bros Seafood

8 THE GRN STE B, DOVER, DELAWARE, 19901

Phone: +1 302-766-2808, +1 302-307-9160

Email: [email protected]