Privacy Policy

This Privacy Policy describes how Northeast Crab Company LLC DBA Slocomb Bros Seafood ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at slocombbros.com or interact with our services.

1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide.- Usage Data: Pages visited, time spent on the site, and browser/device information.- Form Submissions: Information submitted through our booking or contact forms, including mobile phone numbers provided for SMS communication.

2. How We Use Your Information
We use the information we collect for the following purposes:
- To send appointment confirmations and reminders- To respond to service inquiries and customer support requests- To send occasional marketing messages regarding seasonal specials and discounts (only to those who have provided explicit consent)- To improve our website and services- To comply with legal obligations
Message frequency varies based on your interactions with our service.

3. SMS / Text Messaging
By opting into our SMS services, you represent that you are at least 18 years of age.
We may send you text messages related to appointment confirmations, service reminders, and responses to your inquiries. If you have provided additional consent, we may also send promotional messages about specials and discounts.
**No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.**
Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

4. How We Share Your Information
We do not sell, rent, or trade your personal information to any third parties.
We may share your information with trusted service providers who assist us in operating our website and delivering our services (such as customer support platforms). These subcontractors are required to keep your information confidential and may not use it for any other purpose.
We do not share your data with any partners or affiliates for their own marketing purposes.

5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. All form submissions on our website are protected using SSL (Secure Socket Layer) encryption.
While we take every precaution to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

7. Cookies
We may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us:

Northeast Crab Company LLC DBA Slocomb Bros Seafood

8 THE GRN STE B, DOVER, DELAWARE, 19901

Phone: +1 302-766-2808

Email: [email protected]